At Kavya Jwellers, we ensure that every jewellery piece reaches you safely, securely, and on time. Please read our shipping policy below:

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1. Shipping Coverage

• We currently ship across India through trusted courier and logistics partners.

• For international orders, please contact us before placing an order to confirm availability and shipping charges.

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2. Shipping Charges

• Free shipping is available on orders above ₹50000 within India.

• For orders below this value, a nominal shipping fee of ₹500 will be charged at checkout.

• International shipping charges vary by destination and will be calculated at the time of order.

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3. Delivery Timelines

• Orders are usually dispatched within 2–4 business days of order confirmation.

• Delivery within India typically takes 5–10 business days, depending on your location.

• Customized or made-to-order jewellery may take additional processing time, which will be communicated at the time of purchase.

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4. Packaging & Security

• All products are packed in tamper-proof, secure packaging to ensure safe delivery.

• High-value jewellery orders may be shipped with insurance coverage for added security.

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5. Tracking Orders

• Once your order is shipped, you will receive an email/SMS/WhatsApp with tracking details.

• You can track your package online through our courier partner’s website.

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6. Delays in Delivery

• While we try to ensure timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, strikes, courier delays, natural disasters).

• Kavya Jwellers will not be held responsible for delays caused by third-party courier services.

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7. Wrong Address / Non-Delivery

• Please ensure that the shipping address and contact details provided are correct.

• If a package is returned due to incorrect address, additional shipping charges will apply for re-delivery.

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8. Damaged or Tampered Packages

• If your package appears damaged, opened, or tampered with at delivery, please do not accept it and contact us immediately.

• We will arrange a replacement or refund after verifying the case.

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9. Contact Us

For any shipping-related queries, please reach out to:

📧 Email: kavyajewellers940@gmail.com
📞 Phone/WhatsApp: +91 9650973426
🏬 Address: A 316 Madhu Vihar New Delhi -110059

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⚡ Suggestion:

• Agar aap Cash on Delivery (COD) dete ho, toh ek section add karna hoga about COD charges.

• Agar aap international shipping start karna chahte ho, toh import duty/taxes ka clause add karna zaroori hai.